Payment once made will not be refunded

There will be a consent form which needs to be signed at the beginning of the treatment. This is a mandatory process to provide home treatments.

Massage table/bed is not supplied for single session booking. If you need massage bed to be supplied, there will be a refundable security deposit of 6000/- and table would be kept at your house during the course of treatment. Once table is picked back at the end, 5000/- will be refunded. Table can be supplied only based on availability and the location of service. Based on the location of service, the refundable security deposit and the refund amount would vary. Space for keeping massage table should be allocated in patients home during multi session bookings.

Medicines once sent to patient house, it will not be taken back. If medicines are supplied from company side, please do not permit therapist to carry any of those medicines along with them post therapy completion. All the items supplied are for patient use only. Medicines needs to be disposed at your location after the treatment is over.

During the treatment procedure, there should not be any other person in the treatment vicinity. Please allot a separate closed room for the convenience of therapist to do their therapies smoothly. . If the patient is elderly, bed ridden or immobile, there has to be one person from your house to accompany patient to help therapist with anything they need for the treatment purpose.

Therapist would do a moderate cleaning of wiping out of oil, if any spill. Therapist would not do deep cleaning, bathroom cleaning, lifting of heavy items, etc.

Therapist would carry their own Induction stove, kadaai to heat oil, potlis as needed. If there is a power failure or if therapist equipments are unavailable, patient is expected to provide the required items to therapist to perform the treatment smoothly.

Please allot 30 mins to 1 hour buffer time for therapist to arrive every session. Since therapists travel and come your home, there may be unexpected delays on some sessions.

If there is any change in schedules, please notify us atleast 24 hours prior. All communications are to be done in whatsapp to +918884833000. We do not entertain therapist re-scheduling discussions over the call.

We will not share patient contact details to therapist directly. Pls do not your share personal contact details to therapists for your own safety and security. Therapist would communicate with you through our company call centre numbers.

We track the start time and end time of treatments. Therapist would use their app to generate Start OTP and end OTP. Please download the Ayursh app(https://play.google.com/store/apps/details?id=com.ayursh) or login in website with your phone number. You will find the OTPs in Booking Section. This will help us tracking the day to day sessions remotely and the duration of treatment sessions done.

The details of the treatment/therapy have been clearly explained to the patient and the patient is willing to abide by the instructions given in this regard. The patient will be responsible for any consequences which may arise from disobeying the instructions of the concerned Ayurveda Practitioner

The patient has not concealed important information such as present medications, health conditions and has informed the practitioner about his/her known allergies

In case the patient is under 18 years, one parent/ guardian of the same gender will be present throughout the procedure

If you're booking therapy from website/app, the description about therapies is solely for educational purpose. Doctor consultation prior taking each therapy is recommended

The patient will not threaten/ harass the Ayurveda practitioners or the staff in any manner as any kind of harassment would be subject to legal action. The patient will not hold the Ayursh firm or the practitioners responsible for the consequences arising due to the patient’s decision to undergo the treatment

Although we try to allocate same therapist for each treatment session during the multi session bookings, we dont guarantee the same

During ongoing therapy package, time slot flexibilities is expected from the patient/customer side

Multi sessions therapy booking has an expiry period of 90 days (or the stipulated validity time as mentioned in therapy page) from the time of booking. This is to ensure that treatment is done right in time to fetch the maximum benefit out of it.

Please visit www.ayursh.com for further terms and conditions.